ACDelco Introduces Advantage Drag Links And Center Links -

ACDelco Introduces Advantage Drag Links And Center Links

ACDelco has announced the addition of drag links and center links to its all-new ACDelco Advantage portfolio of aftermarket chassis components. There are 252 part numbers currently available.

ACDelco has announced the addition of drag links and center links to its all-new ACDelco Advantage portfolio of aftermarket chassis components. There are 252 part numbers currently available.

Featuring a hot-forged steel design, case-hardened studs and rolled threads, compressed bushing material and a greaseable design, ACDelco Advantage drag links and center Links undergo extensive impact/wear fatigue testing to ensure they meet high-quality standards, the company says. ACDelco Advantage Chassis drag links and center links are manufactured at TS16949-certified facilities.

The entire ACDelco Advantage Chassis lineup offers more than 1,000 part numbers focusing on the top-selling product categories. Parts are stringently tested to ensure fit, form and function are similar to original equipment service parts.

With ACDelco Advantage Chassis parts, installation hardware is included, when needed, and all parts are backed by a 12-month, 12,000-mile parts warranty. Eligible members of the ACDelco Professional Service Center program may provide additional customer assurance including labor and roadside assistance.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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