VIDEO: Texting Customers, Managing Expectations
Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.
Revolutionize Your Repair Shop With Texting Technology
Text messages outnumber phone calls five to one. An amazing 98% of text messages are opened. Take a guess at how many text messages are read within the first three minutes of being received … 90%!
The Last Word: Adapting To Enduring Expectations
Opportunities to reach your customers are easier to use and more effective than ever.
Jerry’s Automotive Service, Waukesha, WI
Shop owner Harrison Keyes highlights his team’s contributions to shop success.
Indianapolis, IN Shop Profile – ASG Indy
The owner’s demands are as high as his customers’ – the team delivers.
Distracted Driving Is A Bad Idea – So Are These Laws
Though maybe a good idea once, not all traffic laws are still necessary.
6 Signs It’s Time to Put Down the Pen and Ditch the Paper
There’s no time to hesitate. The surge in the aftermarket sweet spot — or vehicles in the six- to 12-year age range that will soon require significant repairs — reached 94 million in the first half of 2021, according to Experian Automotive. That total accounts for nearly 31% of all vehicles in operation. That percentage
Mobile Tech Connects Students With Companies at SkillsUSA
As thousands of students descend upon Atlanta June 20-24, the text-to-apply tool debuts to provide text-based recruitment opportunities
NABC, PPG Campaign to Raise Distracted Driving Awareness
PPG will work with NABC and utilize the star power of Josef Newgarden, a two-time INDYCAR Champion on the campaign.
How to Win Locally: 5 Marketing Strategies for Auto Services
Auto service consumers are changing—new expectations and demands aren’t just a future state—they’re here today. In fact, according to J.D. Power, auto service customers now prefer texting over all other channels. It’s time for auto service businesses to rethink old marketing strategies and deliver the buying experience modern consumers expect. Join this webinar as industry