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40 Technicians Honored At ASE Annual Meeting

Forty automotive professionals were recognized on November 16, 2011, at the Fall board meeting of the National Institute for Automotive Service Excellence (ASE) held at the Marriott City Center in Charlotte, NC. The annual awards banquet spotlights top scorers on the ASE Certification Tests.

Shop Owner Staff
By Shop Owner Staff
Published:

Forty automotive professionals were recognized on November 16, 2011, at the Fall board meeting of the National Institute for Automotive Service Excellence (ASE) held at the Marriott City Center in Charlotte, NC. The annual awards banquet spotlights top scorers on the ASE Certification Tests. Thirty different companies from both OEM and Aftermarket segments sponsored the individual technician recognition awards in the Auto, Truck, Collision and Parts categories, along with three instructor awards. In addition to looking for top scores on ASE tests, award sponsors examine on-the-job excellence, community service and other factors when selecting honorees.

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This year’s celebration in Charlotte was enhanced by a visit from five former Team ASE drivers, who volunteered their time to sign autographs and meet the award winners in person. NASCAR drivers Kasey Kahne, Jason Leffler and Mike Bliss were joined by Ted Musgrave and Jimmy Spencer to help make the reception a memorable affair. In addition, there were two new award sponsors this year, one being the first ever from the military, representing the US Air Force.

“ASE has been honoring the best of the best in our industry for more than 30 years, and this year we recognized forty outstanding individuals from all across the nation,” said Tim Zilke, ASE President & CEO. “We couldn’t do this without the support of our many award sponsors, whose ranks include some of the best-known names in the industry. Their commitment to excellence is reflected in the talented individuals we recognize each year.”

The National Institute for Automotive Service Excellence was established in 1972 as a non-profit organization to help improve the quality of automotive service and repair through the voluntary testing and certification of automotive technicians and parts specialists. Today, there are more than 360,000 ASE-certified professionals at work in dealerships, independent shops, collision repair shops, auto parts stores, fleets, schools and colleges throughout the country. For more information about ASE, visit the website at www.ase.com.

ASE 2011 Award Winners

ASCCA/ASE Master Automobile Technician of the Year
Patrick Nicall, Pat’s Automotive, Santa Maria, CA AYES/ASE Instructor of the Year
David White, Parkside High School, Willards, MD

BodyShop Business/ASE Master Collision Repair & Refinish Technician of the Year
Michael Baker, Pro-Tech Collision, Pacific, MO

Bridgestone Retail Operations/ASE Master Automobile Technician of the Year
Noel Barnhart, Firestone Complete Auto Care, Delmar, IA

Chrysler/ASE Master Automobile Technician of the Year
Scott Rosencrantz, Garber Chrysler Dodge Jeep Ram, Flushing, MI

Chrysler/ASE Master Collision Repair & Refinish Technician of the Year
Mike Hunkler, Larry Hillis Chrysler Dodge Jeep Ram, Poplar Bluff, MO

Delco Remy/ASE M/H Truck Electrical/Electronic Systems Technician of the Year
Joseph DeLap, Ryder, Dakota, IL

Delmar Cengage Learning/ASE Automobile Technician of the Year
William Davis, JD Byrider, N. Baltimore, OH

Freightliner/ASE Master M/H Truck Technician of the Year
Robert McNees, Jr., Truck Centers, Inc., Middle Brook, MO

Sterling/Western Star/ASE Master M/H Truck Technician of the Year
Kevin Treichel, Don’s Truck Sales, Greene, IA

Gates/ASE Master Automobile & L1 Technician of the Year
Andreas Miller, Stonum Automotive, Longmont, CO

GM/ASE Master Automobile Technician of the Year
Jeffrey Heinz, Hendrick Auto Mall, Apex, NC

Honda/ASE Master Automobile Technician of the Year
Joseph Londo, Bianchi Honda, Erie, PA

Acura/ASE Master Automobile Technician of the Year
Sandro Giordano, Acura of Turnersville, Blackwood, NJ

Identifix/ASE Aftermarket Drivability Technician of the Year
Andy Olson, Courtesy Car Care, Holmen, WI

Midas International/ASE Automobile Technician of the Year
John Gillies III, Midas Auto Service Experts, Ludington, MI

Mitchell 1/ASE Technician of the Future
Steven Ray, The Automaster BMW, Essex Junction, VT

Motor Age Training/ASE Master Automobile & L1 Technician of the Year
Joseph Young, San Diego Miramar College, San Diego, CA

NATEF/ASE Instructor of the Year
Bradley Dressen, Butte College, Orland, CA

Navistar/ASE Master M/H Truck Technician of the Year
Shawn Lehman, Tri County Motor Sales, Stoystown, PA

Navistar/ASE Master School Bus Technician of the Year
Kenneth Passmore, Midwest Transit Equipment, Indianapolis, IN

Navistar/ASE Parts Specialist of the Year
Adam Russell, Sr., Goodman Truck & Tractor, Amelia, VA

Navistar/ASE Truck Paint & Refinish Technician of the Year
Collin Harris, International Truck Sales of Richmond, Manquin, VA

Nissan/ASE Master Automobile Technician of the Year
Glenn Ferrer, Nissan of St. Augustine, Palm Coast, FL

Infiniti/ASE Master Automobile Technician of the Year
John Roderich, Fields Infiniti of Glencoe, Phillips, WI

Pep Boys/ASE Master Automobile Technician of the Year
Mark Regan, Pep Boys, Walpole, MA

Peterbilt/ASE Master M/H Truck Technician of the Year
John Wood, Interstate Truck Center, Oakdale, CA

PPG/ASE Master Refinish Technician of the Year
Robert Bender, Bender Auto Repair, Saltsburg, PA

Snap-on/ASE Master Automobile Technician of the Year
Jack Harlan III, Harlan’s Auto Care, Canfield, OH

Snap-on/ASE Master Collision Repair & Refinish Technician of the Year
Neal Nuce, Precision Collision Repair Center, Wake Forest, NC

Snap-on/ASE Master M/H Truck Technician of the Year
Steven Sass, Sr., A.N.D. Service, Inc., Carlstadt, NJ

Standox/ASE Refinish Technician of the Year
Daniel Walsh, Boch Collision Center, West Bridgewater, MA

Subaru/ASE Master Automobile Technician of the Year
Daniel Pratt, Flatirons Subaru, Firestone, CO

TECH-NET Professional/ASE Master Automobile Technician of the Year
Michael Byer, Mike Byer Auto & Truck Repair, Asheville, NC

Toyota/ASE Master Automobile Technician of the Year
Warren Butrim, Koons Toyota of Annapolis, Arnold, MD

Toyota/ASE Master Collision Repair & Refinish Technician of the Year
Leonel Dufault, Toyota of North Dartmouth, Westport, MA

Lexus/ASE Master Automobile Technician of the Year
Anthony Bausano, Lexus of Smithtown, Huntington, NY

USAF/ASE Technician of the Year
Msgt. Andrew Slater, Ramstein Air Base, Germany, US Air Force

Valvoline Career Tech/ASE Instructor of the Year
John Kasper, Millington High School, Memphis, TN

Volvo/ASE Master Automobile Technician of the Year
Jesse Berryman III, Koons Volvo, Westminster, MD

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By Shop Owner Staff
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By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
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everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
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