Understanding What Can Cause Coolant Hose Failures
Periodic inspection of hoses is more important than every before. This video is presented by The Group Training Academy.
15 Ways to Prevent Cylinder Head Gasket Failure
A blown head gasket can ruin your day and cost you or a customer a lot of money. Blown head gaskets can be the result of detonation, poor engine cooling, or improper installation. With the help of the gasket experts at Fel-Pro, we’ve identified not one, not six, but 15 ways to prevent head gasket
Don’t Upsell Preventive Maintenance
The key to getting past the “upsell” label is to consider what preventive maintenance does for the customer.
VIDEO: Five Ways To Sell Preventive Maintenance
An ounce of prevention is worth a pound of cure. This video is sponsored by the MyPlace4Parts Studio.
On The Brink Of Vehicle Breakdown Season: You Play A Key Role In Keeping Customers Safe And Happy
Just knowing that the average age of vehicles on the road is 11.6 years should be music to your ears. After all, older vehicles rack up more miles, and with that comes more wear and tear. Add to that new AAA roadside research that reveals vehicles that are 10-plus years old are twice as likely to end up stranded on the side of the road compared to newer vehicles, and you’ve got the perfect storm brewing for service opportunities with the upcoming summer road-trip season, says Mary DellaValle, editor of Shop Owner magazine.
